Change & Transform · the gate detail
Seven gates. One question each. The value stream page carries the seven stages and what each produces. This page carries the gate beneath every stage — the question, the pass, the evidence, the owner, the failure mode when it is skipped — and the instruments that do the work there.
Stage 01 · FOUNDATION · Awareness · Assess
Frame Establish the business case, strategic intent, sponsor, initial scope and desired outcomes.
What is the problem, in measurable terms, and who owns it?
Passes when A named sponsor, a baseline number, and an outcome worth the effort.
Evidence One-page charter opening: present reality, intent, measure, owner.
Owner Executive sponsor
Skipped, and A project with energy and no baseline — success can never be proven.
Outputs Initial Transformation Charter Do the work here — live online instruments
From the instrument register
Stage 02 · FOUNDATION · Awareness · Desire · Assess
Assess Evaluate organizational readiness, stakeholder impact, capacity, risk, adoption barriers and system conditions.
Is this organization able to absorb and sustain the change?
Passes when Readiness gaps named with an owner, and change load compared against capacity.
Evidence Readiness heat map, stakeholder impact map, ADKAR® barrier read.
Owner Sponsor with the change lead
Skipped, and A design built on conditions that do not exist — adoption stalls at go-live.
Outputs Readiness heat map · Stakeholder impact map · Initial ADKAR® assessment · Risk and dependency profile Do the work here — live online instruments
From the instrument register
Stage 03 · FOUNDATION · SIMPLIFY · Awareness · Desire · Knowledge · Refine · Commit
Charter Confirm the future state, essential outcomes, scope, governance, decision rights, measures, resources and the ARC event question.
Are scope, governance, decision rights and measures agreed in writing?
Passes when Approved charter, decision rights explicit, measures baselined, ARC question set.
Evidence Approved Compass Transformation Charter and governance record.
Owner Sponsor and steering group
Skipped, and Scope drift and re-litigated decisions consuming the delivery window.
Outputs Approved Compass Transformation Charter · Formal ARC kickoff Do the work here — live online instruments
From the instrument register
Stage 04 · SIMPLIFY · Knowledge · Refine
Design Translate the charter into future-state processes, roles, technology, communication, learning requirements, measures and implementation plans.
Has the future state been designed — process, roles, measures — before build?
Passes when Current-to-future map, opportunities costed and ranked, adoption plan written.
Evidence Process map, improvement register with economics, adoption and enablement plan.
Owner Process owner with the design team
Skipped, and A system installed on top of an undesigned process, hard-coding the old waste.
Outputs Current-to-future-state map · Adoption strategy · Communication strategy · Manager enablement plan · Training and capability plan Do the work here — live online instruments
From the instrument register
Stage 05 · LEAD · Knowledge · Ability · Assess → Refine → Commit
Activate Launch the change, run ARC events, enable managers, build ability, observe the work at Gemba and resolve emerging barriers.
Are decisions being made, and is ability being built where the work happens?
Passes when ARC decisions logged with owners and dates; managers observed reinforcing.
Evidence ARC working board, Gemba observations, live adoption measures.
Owner Change lead with line managers
Skipped, and Training delivered, behavior unchanged, and workarounds becoming the standard.
Outputs ARC decisions and action register · Implementation rhythm · Adoption scorecard · Issue and system-signal log Do the work here — live online instruments
From the instrument register
Stage 06 · LEAD · GROW · Ability · Reinforcement · Assess · Refine
Stabilize Measure adoption and business performance, address workarounds, strengthen ability, refine the system and reinforce expectations.
Is adoption holding, and is business performance actually moving?
Passes when Adoption and performance measured side by side; corrective ARC cycles running.
Evidence RAG scorecard, health-check read, corrective action register.
Owner Process owner
Skipped, and Green status reports over a process people have quietly abandoned.
Outputs Adoption and performance review · Refined standard work · Corrective ARC cycles · Leadership reinforcement actions Do the work here — live online instruments
From the instrument register
Stage 07 · GROW · Reinforcement · Commit
Institutionalize Embed the change into governance, standard work, measures, onboarding, leadership routines, capability systems and continuous improvement.
Who owns this after the project ends — and what triggers the next review?
Passes when Standard work, measures and ownership transferred; ARC review triggers set.
Evidence Institutionalization plan, benefit-realization review, ownership record.
Owner Line leadership, accepting transfer
Skipped, and Regression within two quarters, and the same problem re-chartered next year.
Outputs Institutionalization plan · Benefit-realization review · Ownership transfer · Scale, refine or stop decision Do the work here — live online instruments
From the instrument register
