Chapter one
Capability was never the missing ingredient.
Earlier in his career, Steve helped drive a company's growth strategy alongside the CEO — a new strategy, a new code of conduct, and a world-class leadership development system. Each piece was strong on its own. What became clear is that architecture only pays off when the people running it elevate their own thinking at the same pace as the business. The company later went through a very public restructuring.
Capability is almost never what is missing. What is missing is a system that helps leaders keep pace with the strategy they signed up to execute.

