Discipline 02 · How Compass Works
SIMPLIFY™
What complexity is consuming the enterprise?
Complexity removed from structure, process, portfolio, and decision rights so capacity returns to the work that creates value.
Why it exists
Complexity is rarely chosen. It accumulates — one product, one exception, one approval, one hand-off at a time — until the organization spends more energy operating itself than serving customers.
SIMPLIFY separates the small share of work that creates most of the value from the work that only creates motion, then redesigns structure, flow, and decision rights around it.
The SIPOC of this area
Suppliers, inputs, process, outputs, customers.
Suppliers
Who provides what this area needs
- Operations, commercial, and finance leadership
- Process owners and frontline teams
- Enterprise systems — ERP, CRM, BI — as data sources
Inputs
What comes in
- Customer, product, and channel profitability
- Process maps, cycle times, and rework
- Organization structure and decision rights
- Cost-to-serve and working-capital data
Process
The work, in sequence
- Segment the portfolio by value and cost to serve
- Map the work as it actually flows
- Separate value-creating work from complexity
- Redesign flow, structure, and decision rights
- Standardize what remains and remove what does not earn its place
Outputs
What comes out
- A simplified portfolio and cost-to-serve view
- Redesigned core processes with owners
- Clear decision rights at each level
- Released capacity — time, cash, and attention
Customers
Who receives it
- Customers, who feel shorter lead times and fewer errors
- Operating leaders and their teams
- Ownership, through margin and working capital
How you know it is working
- Fewer approvals, shorter lead times, less rework
- Leaders can state where the enterprise makes its money
- Capacity is released without adding headcount
The rest of the model
FOUNDATION
LEAD
GROW
ARCThe next step
See what SIMPLIFY would change here.
A short, confidential conversation about present reality — and what architecting this area would release.
Not sure where to start?
Three questions, and we point you to the right instrument.
Under a minute. From this page, most leaders begin with The organization.