Full detail

Before and after, where confidentiality permits

Client names are withheld. Sector, scale, and the measured change are published only where the client has approved anonymized disclosure. Figures are client-reported over the stated window.

Industrial manufacturer · ~$140M revenue · 3 plants

FOUNDATION™ → SIMPLIFY™ → LEAD™

Before

Growth had outrun the operating model. Every material decision routed to the owner, delivery promises slipped, and margin leaked into expediting and overtime.

Architecture installed

Present-reality read, decision rights redesign, one executive operating cadence with owners, dates, and evidence.

Industrial manufacturer · ~$140M revenue · 3 plants — measured change over 12 months
MeasureBeforeAfter (12 months)Change
On-time delivery82%96%+14 pts
EBITDA margin9.4%12.5%+3.1 pts
Decisions requiring owner sign-off~60/month~12/month−80%
Expediting & overtime spend$2.1M/yr$1.2M/yr−43%

The cadence is now run by the leadership team without Compass in the room.

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Multi-site professional services firm · 240 people · 6 offices

SIMPLIFY™ → GROW™

Before

Revenue was growing while margin stayed flat. Five initiatives ran concurrently, none finishing, and the firm could not say which clients or services actually created value.

Architecture installed

80/20 concentration read across clients, services, and initiatives; portfolio exit plan; capacity reallocated to the highest-contribution work.

Multi-site professional services firm · 240 people · 6 offices — measured change over 18 months
MeasureBeforeAfter (18 months)Change
Gross margin31%39%+8 pts
Revenue concentration in top-quartile accounts44%71%+27 pts
Active firm-wide initiatives52−3
Revenue per professional$186K$233K+25%

22% of revenue was deliberately exited; margin and headcount productivity both rose without adding people.

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Family enterprise · second generation · 600+ employees

LEAD™ → GROW™ → ARC™ (Renew)

Before

Succession had been deferred for six consecutive years. The enterprise was dependent on one leader, and no successor had been assessed against the requirements of the future role.

Architecture installed

Successor readiness assessment, governance and decision-rights build, development plan against the future role, renewal cadence to protect the second curve.

Family enterprise · second generation · 600+ employees — measured change over 24 months
MeasureBeforeAfter (24 months)Change
Roles with a ready-now successor1 of 76 of 7+5 roles
Executive time on issues owned two levels down~70%<20%−50 pts
Voluntary turnover, operations leadership18%9%−9 pts
Forecast accuracy74%92%+18 pts

Ownership transition was executed on a planned timeline rather than in crisis, while the first curve was still strong.

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Client identities, brands, and locations are withheld under confidentiality. Metrics are client-reported and measured over the window shown; they describe those engagements and are not a projection of results for any other enterprise.

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