VS 01
Front to Back 80/20™
Does strategic intent survive the journey to the daily work?
One line of sight from strategic intent through market, customer, product and every internal function — held in place by daily 80/20 management.
Summary, SIPOC and detailSIPOC at a glance
- Suppliers
- Owner, board and executive team — strategic intent
- Market, competitive and customer sources
- Commercial, product and operations leadership
+1 more on the stream page
- Inputs
- Stated strategic intent and time horizon
- Market and segment data, win/loss evidence
- Customer, product and service profitability
+2 more on the stream page
- Process
- Confirm strategic intent and the few objectives that carry it
- Read the market front to back — where value concentrates
- Read the customer — which relationships earn and which consume
+4 more on the stream page
- Outputs
- A written concentration decision — where the enterprise will and will not compete
- Customer, product and function 80/20 reads
- Reallocated capacity, cost and attention
+2 more on the stream page
- Customers
- Ownership and the board
- The executive team and every function leader
- Front-line managers who run the day
+1 more on the stream page