- Owner
- Delivery Planner
- Version
- v1.0 · Approved
- Procedure
- PRO-15
Purpose
Draft a delivery plan from an accepted request that the team can actually deliver on the date it shows.
Prerequisites
- Accepted request with checklist (WI-610)
- Current team capacity for the next six weeks
Steps
- Read the accepted request and its checklist.
- Break the service into its delivery steps and the people each needs.
- Check capacity for each step against the calendar.
- Propose the earliest date the team can keep, not the earliest date possible.
- Save the draft and send it for the credit decision.
Quality checks
- Every step has a named person and capacity.
- The proposed date includes the credit decision time.
Output and evidence
- Draft delivery plan with proposed date
RASCI for this step
R: Delivery Planner (you) · A: Process owner · C: Operations scheduler
