- Owner
- Alex Morgan · Independent advisor
- Version
- v1.0 · Approved Sep 25, 2026 · First approved version
- Where it lives
- Northstar engagement (Workbench, or client CompassOS if chosen)
Purpose
Give the executive sponsor a clear, evidence-based view of whether people are ready to go live.
Prerequisites
- End-user training complete or scheduled
- Integrator’s technical readiness report
Inputs
- Training completion by role
- Communication releases
- Super-user confidence check
- Open issues
Steps
- Score readiness for each department: trained, informed, supported, and super-user confidence.
- List the gaps that would affect daily work after cutover.
- Agree a closing action, owner and date for each gap.
- Present the scorecard and recommendation to the sponsor with the ERP program manager.
- Record the go / no-go decision and its conditions.
- If no-go, re-assess after the gaps close.
Safety and quality checks
- The recommendation follows the evidence, including a no-go.
- Every gap has one accountable owner.
- The decision is the sponsor’s, recorded in writing.
Output and evidence
- Readiness scorecard
- Go / no-go decision record
Related roles and RASCI
From the process step “Ready to go live?”, the one record the swim-lane map and matrix also read.
| Role | RASCI |
|---|---|
| Alex Morgan · Independent advisor | R |
| Executive sponsor · Northstar CEO | A |
| ERP program manager · Northstar | C |
| Department super-users (12) · Northstar | C |
| ERP system integrator (vendor) | C |
Actions that use it
- Run the readiness assessment and present go / no-go to the sponsor · Alex Morgan · Independent advisor · due Nov 25, 2026
- Confirm cutover communications and floor support rota · ERP program manager · Northstar · due Dec 1, 2026